Phone Disk (PC) - FAQs
What is Phone Disk saying that I've exceeded the number of app directories?
We're not entirely sure why this problem exists, but there's not much we can do to resolve it at this time. Our software relies on the interface setup by iTunes, and this bug exists in iTunes as well.
The best solution to this issue for the time being is to simply stick within or two apps for the duration of each run of Phone Disk. Then, if you need to change to a different app directory, just reopen the program.
And just to clarify: we're only talking about switching between the root app folders. This bug does not affect switching between subdirectories and files within an app or the Media directory.
The best solution to this issue for the time being is to simply stick within or two apps for the duration of each run of Phone Disk. Then, if you need to change to a different app directory, just reopen the program.
And just to clarify: we're only talking about switching between the root app folders. This bug does not affect switching between subdirectories and files within an app or the Media directory.
Why can't I see the files I have transferred to my iPhone/iTouch?
You can view these files on the device itself by using our app Awesome Files, available in the iTunes App Store.
Once you have awesome files installed, copy files to and from its documents directory and you'll then be able to see them on the device itself using the Awesome Files app.
Once you have awesome files installed, copy files to and from its documents directory and you'll then be able to see them on the device itself using the Awesome Files app.
Phone Disk isn't remembering my registration code.
There's a bug which we recently fixed so please download Phone Disk again from our site.
Why can't I browse all of the apps installed on my device?
Because the iPhone runs an OS that is a lot more like a Mac than a PC, hacking the iPhone in Windows is a lot more challenging sometimes. We're working on getting a complete list of apps that are on the device, but right now we have to list all the apps manually before Phone Disk will see them. If you know, or want to try and guess the bundle ID of an app, then you can try to add that app to the list from the Phone Disk prefs menu. But check back soon and hopefully we'll get the full app list hacked soon.
How to I access the "real-root" of my device?
While you can see most files on non-jailbroken devices, if you jailbreak your iPhone you can see everything.
If you've jailbroken your device but can't see all the files, make sure you've downloaded and installed afc2add from Cydia. Also make sure the real-root option is checked in the Phone Disk prefs menu.
I just purchased the application, but it doesn't accept my registration key. What should i do?
Quit the application, then reopen it and try to use your registration key once again.
Why do I need iTunes installed to run Phone Disk?
In order for Phone Disk to talk with the iPhone, it needs to speak the iPhone's language. To do this Phone Disk uses some of the components (primarily the Mobile Device framework) that is bundled in when you install iTunes.
What is the main difference between Phone Disk and iPhone Explorer?
The main differences between Phone Disk and iPhone Explorer are:
- Phone Disk mounts the iPhone, iPad or iPod Touch to the native file system of the computer. Thus, with Phone Disk you can access files on your iDevice directly through any program installed on your computer (such as Word, Power Point, Photoshop, etc...). iPhone Explorer uses its own custom interface to view and modify files.