Pod to PC - FAQs

An excellent question!! Here is a list of the things we usually ask for:

• What is the specific error message or error condition that you are getting?
• What kind of iPod or iPhone are you using?
• What operating system do you have on your computer?
• What version of Pod to PC are you running?
• What version of iTunes do you have installed?
• If possible, send us a copy of your event log (Help > Show Event Log).
• Its also helpful sometimes to know what IS working. Was Pod to PC able to detect your device and were you able to transfer a small number of files?

If you recently updated iTunes to version 9.1, then you will need to download the very latest version of Pod to PC from this url: http://www.macroplant.com/downloads.php

• Please visit www.podtopc.com/resendRegKey.html
  
  

• Use Pod to PC or Pod to Mac's photo recovery tool.
  
  

• When tracks are transferred from Pod to PC using the default preferences, tracks will be automatically added to their respective playlists in iTunes.
  
  

• (Non-iPhone/iTouch iPods) If you are using a Mac formatted iPod, Pod to PC won't find it. Macs use HFS+ file structure. This is different than the FAT systems that Windows computers can read.
  • Interestingly, Macs can read both HFS+ and FAT, so if you use Pod to Mac, you should be able to get music back from either a Mac or PC formatted iPod.
• Try reconnecting your iPod to the computer. Do not connect through a USB hub.
  
  

• Yes. Pod to PC works with all iPhones and all iPods.
• Now it even works with Jailbreaked iPhones and iPhone 3.0 firmware.
  
  

• Please visit our About page or download the free trial version.

• Pod to PC is 100% legal and does not violate any copyright laws.

• Pod to Mac is available now! Go to www.macroplant.com/ipodtomac to learn more. '

• Send us your question in an e-mail to support@macroplant.com
  • Please include the program name, version and which type of iPod you are using.
• If you are running Vista or Windows 7, try running Pod to PC as an administrator. Simple hold down Ctrl+Shft and right mouse click on Pod to PC. From the context menu, select "Run as administrator". Then retry your import.

iPhone and iPod Touch users will not encounter this issue as it applies only to the non-touch-screen type of iPods. Essentially what happens is if you have a non-iPhone-type iPod and it is synced to a Mac, it becomes HFS formatted, which is a format that windows computers cannot generally read. The easiest option may be recovering your music to a Mac using Pod to Mac, but for additional questions please feel free to contact us by e-mail.

First, make sure you didn't purchase Pod to Mac by mistake. Next, be sure not to try typing in your code by hand. We recommend that you use your systems Copy and Paste feature.

• These files can be recovered by using iTunes. To do this, open iTunes and right-click on your iPod then select "Transfer Purchases."
  
  

• If you are using an iPhone or iTouch, try reconnecting the device with your USB cord.
• For all non-iPhone/iTouch type iPods, enable "disk mode hijacking" in the Pod to PC options menu, then click "okay" and reconnect your iPod.
• Note: make sure you close any pop-ups in iTunes before retrying the transfer.
  
  

• If you are running Vista or Windows 7, try running Pod to PC as an administrator. Simple hold down Ctrl+Shft and right mouse click on Pod to PC. From the context menu, select "Run as administrator". Then retry your import.
• Most issues with Pod to PC are because iTunes blocks the transfer. This is typically because iTunes is displaying a pop-up (such as "Do you want to upgrade to the latest iTunes?" or "You connected an iPod...") or iTunes is closed.
• Most of the time this issue is easily resolved simply by closing the pop-up in iTunes. If that does not fix the issue, try the following:
  • Start iTunes first, connect your iPod and then close any pop-ups in iTunes. Next start Pod to PC and try the transfer.
  • If Pod to PC is having trouble detecting your iPod, you should enable "disk mode hijacking" from Pod to PC -> Edit -> Options and reconnect your ipod, then close any pop-ups in iTunes.
    
    

• Pod to PC needs to communicate with iTunes via the COM interface in order to import your music.
  
  

• iPhone 3.0 firmware compatilbility has been added.
• iPod-to-iTunes transfer is now a direct 1-step process.
• Playlists can now be easily recovered without having to worry about how iTunes is managing/moving the transferred tracks.
• An advanced preferences menu has been created allowing users to customize how and where tracks will be transferred. Other new options include enabling disk-mode hijacking and managing music without iTunes track detection.
• A bug preventing ratings and play counts from copying properly has been resolved.
• A bug preventing tracks with special characters has been resolved.
• Automatic transfer has been revised. It now transfers all tracks and playlists on an iPod into iTunes with one click.
• Finally, due to the overwhelming amount of time required to maintain this program and keep up with the changes Apple has been making to it's iPod databases, Pod to PC is now shareware. You can purchase it from our online Store for $19.95.
  
  

• Apple is constantly updating iPod and iTunes software and we need to update update our software to match their changes, so make sure you are using the latest version of Pod to PC from our downloads page.
• If you have iTunes 8.0 installed and you believe you may have found a bug, please e-mail mypodapps@gmail.com
  
  

• Try using Pod to PC 3.0 or newer which has a direct-to-iTunes transfer feature. This feature is planned for future releases of Pod to PC.
  
  

• As of version 3.0, Pod to PC is now shareware. You can transfer an unlimited number of tracks and use it forever, but you are limited to transferring in batches of 10.
• If you are interested in the freeware version, you are welcome to download the last freeware release (version 2.6) from our website.
• To see what changes have been made since the freeware version see the FAQ: What significant changes have been made in updating to version 3.0?
  
  

• myPod Apps is growing rapidly and lots of new and free software is planned. You should sign up for the RSS feed here: http://feeds2.feedburner.com/mypodapps
  
  

• After Pod to PC has transferred the music into your computer, and you have added the music into iTunes, right-click on the tracks in iTunes and select "Get Album Art."
• You can now also use meta-iPod, the iTunes Cleaner to copy album art from an iPod into iTunes. meta-iPod can copy album art from your iPod and from the internet.