Every time you or anyone else makes or recieves a call on an iPhone, the date, duration and contact information is recorded into your iPhone's call log. This includes both standard phone calls and FaceTime. Maybe you're curious to see who you're on the phone with the most or maybe you need to the phone's call log for legal reasons. Whatever the case, iExplorer can access your call log from either any iPhone device directly or from an iTunes backup, then it lets you quickly export your call history to your computer as .CSV (PC) or .TXT format.What you will need
- An iPhone, iPad, or iPod
- A Mac or PC with iTunes installed
- USB cable to connect your iPhone, iPad, or iPod
If you don't already have iExplorer installed, click here for more information, or download it using the link below.
Access Call History on Your iPhone
Access Call History from an iTunes Backup of an iPhone
When you create a backup of your iPhone using iTunes, your call history and other data are saved to your computer, but they get buried deep within various semi-encrypted databases. iExplorer can do the heavy lifting for you and make this database readily available and prettily formatted so you can read and export it on your computer.
To access the call history from an iPhone Backup, first open iExplorer, then click Explore Backups. From the left column, under the Browse iTunes Backups section, select the backup you want to use. Then within that backup select, Call History.
Viewing and Exporting iPhone Call History
After clicking on Call History for either an iPhone backup or a currently connected iPhone device, iExplorer will load the respective Call History database. Once your call log is displayed, you can sort by call type, date, phone number and call duration. To export the call log to your computer, simply click one of the export buttons at the bottom of the window.
NOTE: If your Backups data is loading blank, please make sure that you have iTunes set to backup to your computer on the Summary tab for your device and leave the Encrypt box unchecked.
Have questions that aren't addressed here? Please visit our support page for iExplorer FAQ.
Feel free to contact us if your problem persists.